ResNet: Frequently Asked Questions

Q. How do I find out my MVCC Email Address and/or password?
A. Click here for more information!

Q. Where can I get Anti-Virus software?
A. The MVCC Bookstore sells Anti-Virus software. Also, see the ResNet Anti-Virus page for more information.

Q. What kind of support does technical support provide?
A. Tech support only assists ResNet customers with issues related to connecting to the network. Tech support cannot assist with general PC or application related questions. See the Tech Support page for more details and information on other resources you can contact for more assistance.

Q. What is the speed of my Internet connection?
A. Each student is allocated a maximum of 4Mbit downstream and 256K upstream to the Internet.

Q. Can I run P2P or filesharing programs?
A. Yes. As long as you (or the software) does not violate any laws or terms of the acceptable use policy. Illegally downloading copyrighted music, video or software can quickly get you into serious trouble and is strongly discourged. There are many legal and reasonable alternatives available.

Q. Can I connect a video game console (ie. Xbox) to the ResNet Network?
A. Yes, but unless you are connecting your gaming console through a router or switch, you will need to manually register the device on ResNet. Go to the Gaming Console page for more information.

Q. Can I connect a router or switch to the ResNet network?
A. Yes. Routers and switches will enable you to connect more than one computer to ResNet (up to 8) at the same time. Switches will require a special crossover Ethernet cable (comes with most routers).

Q. Can I provide Internet access to other students through my computer, a router or wireless router?
A. This is probably not a good idea from a security standpoint. Keep in mind that you are responsible for all Internet activity that originates from the network devices that are registered under your name.

Q. Can I run a webserver or other type of server that is can be publically accessable on the Internet?
A. At this time, all incoming connections from the internet to student IP addresses are firewalled. We're interested in seriously considering any requests, so please Email support@dreamscape.com if this is something you need.

Q. Can I obtain a static IP address?
A. At this time, all incoming connections from the internet to student IP addresses are firewalled. We're interested in seriously considering any requests, so please Email support@dreamscape.com if this is something you need.

Q. Do I have to do anything if I change dorm rooms?
A. No. Once you've registered your computer on Resnet, you can move it anywhere on the campus network.